If you ever get the chance to visit Fisher’s Global Pressure Control Headquarters in McKinney, TX, I highly recommend taking advantage of it. Earlier this year, I attended their LP Gas Distributor Sales School and was amazed by the facility. The classroom experience and training they provide are top notch. I spent the week in a mix of classroom learning and hands on breakout sessions. We had a full class of about 20 students from all over the country and Canada, all from various distributors. I attended with our SC Territory Manager, Ray Carver. Every day we had various instructors, different methods of teaching comprised of PowerPoints, videos, demonstrations, group exercises, hands-on exercises, quizzes, and tests. As well, we had open forum discussions and feedback sessions.
During this time, they gave us a tour of the R&D building where Fisher does all of its design and testing. We walked through the Flow Lab, which was an amazing site to see on its own. Fisher takes safety & security very seriously, we had to wear proper PPE and were not allowed to take pictures. They were actively working on projects in the Flow Lab.
At the end of the week, they put us in teams for the Regulator Olympics where we had different events we competed in: trivia round, we put together a monitor regulator system, troubleshot a large commercial regulator, and completed a sizing exercise. I am happy to tell you that the team I was on won this event!
Each day, at the end of class, we took an exam that covered that day’s materials. At the end of the week, they gave out an award to the top scoring student...again I am happy to report that I won that award! I will note that not only did a Gardner Marsh employee take home the Top Student award, but second place was taken by Ray, so Gardner Marsh swept the awards for the week!
I’d also like to note that during this years Southeastern Expo in Charlotte, NC Gardner Marsh was awarded the 2023 Distributor of the Year by Fisher! The point of this is to make sure you understand that as our customer, we are doing all we can to make sure you feel that you are getting Value-Added service from us. Whether it is simply placing a quick order, sizing a small commercial load, or helping you plan a large project. We make every attempt to take all the steps to ensure we are trained on what we are selling and you feel comfortable buying from us.
There is no Product Spotlight this month. Instead, I am going to encourage you to download and use the NEW Fisher App. It is a great tool to use in the field and has a lot of resources that are off-line capable, so they will still work even without cell service present. I’d also like to remind you that Fisher puts out a great catalog, known as the LP-31. If you do not have one, please reach out to me and I will be happy to send one with your next order. It is full of specs and info on their standard products. In the back of the catalog, they also have an educational section with all kinds of useful info for training and common issues. Please check it out if you haven’t done so before.
